CIS Group is always happy to answer any questions you might have about our company or our products and services. Feel free to reach out to us by phone during normal business hours or via email at any time.
Our office hours are: Monday-Friday 8am - 6pm Central Standard Time.
Customer Service:
Contact Customer Care at 866-816-7445 between 8am-6pm CST.
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Underwriting: customercare@cisgroup.net
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Claims: claimsinfo@cisgroup.net
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Claim Appraisal: specialtyclaims@cisgroup.net
Inspect Direct
Looking to order inspections directly from CIS?
Inspectors and Adjusters:
Interested in joining the CIS team as an underwriting inspector or adjuster? Already part of the team and need to update your profile?
Please follow the links below to get started:
Capture Q™ Support
If you are having issue with, or have questions about Capture Q, our team members are standing by ready to help.
Please use the following link to begin a support session (email-based): captureqhelp@cisgroup.net.
Additional Contact Information:
Physical Address:2345 Dean Way
Southlake, TX 76092
